The ability to get the best result for the organization, the team or self, is a winning and valued quality in today’s challenging workplace. This course provides delegates with a complete outburst, modern framework and toolkit to guide consistent success in formal and informal negotiation.
The objective of the course is to give client facing and financial planning staff the tools and framework to grow their ability to effectively negotiate and manage clients in all performance situations.
Our Negotiation skills course answers 4 questions
1.Why do we negotiate?
2.Who is a successful negotiator?
3.hat are the key elements needed when preparing for a negotiation
4.What are the Bargaining stages used to achieve success while negotaiating.
The course will deliver 6 basic objectives to delegates
1. Understanding the need for negotiation
2. Applying the 4 phases of negotiation to win with customers
3. Learning to be the successful negotiator
4. Leveraging 9 objection tools to win when negotiating
5. Understanding the Key element needed when preparing for negotiation
6. Leveraging 6 Bargaining Stages to achieve success when negotiating
The negotiation templates will be used to drive home learning and enable proper application of all skills. Role plays are also used to ensure learning take place.
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