Why Bother With Ethics? (1)

Remember: For any organization serious about sustainable growth, ethical business behaviour must be a firm part of the organization’s day to day activities. We shall therefore reveal to you, five ways in which operating ethically can result in huge pay-offs for your organization. We will explore the first two today and conclude on the topic […]

Giving Feedback: The BIA Model

Remember: The art of giving feedback in such a way that it comes across as constructive and non-threatening is an art that can be learned. Today, we will close off our discussion on feedback with a summarized model that provides you an avenue to pass across your message correctly, objectively and in a non threatening […]

Giving Constructive Feedback

Remember: There is no such thing as “negative feedback” as the motive for all feedback should be to improve the performance of the receiver. Therefore, if one party comes out of a feedback session disgruntled, it is either of two things: a) The feedback was wrongly presented, or b) The feedback was improperly received.   […]

‘SMARTS’ GOALS FOR GOOD PLANNING – (2)

Remember:  Last week, we began examining the importance of setting SMART goals as a basis for effectively executing projects. We touched on how good goals must be Specific and Measurable. This week, we shall conclude on this topic by looking at the A, R , T and S of SMARTS goals. Good goals should also […]

‘SMARTS’ GOALS FOR GOOD PLANNING – (1)

Remember: Goals and objectives are the basis for planning. As the Cheshire Cat said to Alice, “If you don’t know where you are going, then any road will take you there.” The first element in planning is knowing what you want to achieve, and the way you word your goals is the biggest factor in […]

PREPARING FOR MEETINGS

Remember: Every meeting you attend is your opportunity to shine as meetings are a central part of communication and cooperation within any organization. This week, we bring you the APP steps you can take to ensure that you are on top of your game before and during meetings: Anticipate If you receive an agenda ahead […]

BODY LANGUAGE (WHAT IS YOUR BODY SAYING?)

Remember: When we are delivering any message, only 7% of that message is our words. The rest is our tone of voice and our non-verbal body language. Your body speaks volumes. You are always sending signals to others, whether you like it or not. Body language combined with vocal tone can override or even cancel […]