Entries by braincraft

Giving Feedback: The B.O.O.S.T Model

Remember: Over the past few weeks we have explored the basic points to bear in mind before giving feedback. Many of you must have been wondering – “how exactly, am I supposed to give feedback then?” Well, here is one way. The BOOST model is a feedback giving model that identifies the particular properties and […]

Methods for Constructive Feedback

Remember: For feedback to be constructive, it must be information-specific, issue-focused, and based on observations. Appreciation alone is praise. Chiding alone could be misconstrued to be criticism. Feedback is balanced. The purpose of feedback should be either to create awareness that can lead to correction or improvement in performance or an awareness that leads to […]

Giving Constructive Feedback

Remember: There is no such thing as “negative feedback” as the motive for all feedback should be to improve the performance of the receiver. Therefore, if one party comes out of a feedback session disgruntled, it is either of two things: a) The feedback was wrongly presented, or b) The feedback was improperly received.   […]


Remember:  Last week, we began examining the importance of setting SMART goals as a basis for effectively executing projects. We touched on how good goals must be Specific and Measurable. This week, we shall conclude on this topic by looking at the A, R , T and S of SMARTS goals. Good goals should also […]


Remember: Goals and objectives are the basis for planning. As the Cheshire Cat said to Alice, “If you don’t know where you are going, then any road will take you there.” The first element in planning is knowing what you want to achieve, and the way you word your goals is the biggest factor in […]