Remember: You can control that critical first impression by observing the rule of twelve, which suggests that we notice and remember three things about people we meet, which are:
- The first twelve inches from shoulder up.
- The first twelve steps a person takes.
- The first twelve words a person speaks.
The first rule tells you that people notice everything from shoulder up. This includes: Your jacket, your tie, tie knot, how well pressed or ceased your collar is, the length and neatness of your hair, your complexion, your eyes, and your smile.
The second rule tells you to enter a room with confidence and to look as if you have a reason to be there and are happy to be there.
Smile and extend your hand. Keep your shoulders back and stand up straight. If you carry a briefcase or purse, keep it in your left hand so that the right hand is ready to shake hands.
The third rule concerns your first twelve words. If this is a meeting, your fist twelve words should always include thank you of some kind. For instance, you could thank the manager or client for taking the time to see you.
Use the rule of twelve to make a positive first impression… … …Today!